Garmin Connect / 310XT problems

Hi all,

Just wondering whether anyone else is having problems with data uploaded to Garmin Connect?

As far as I can tell the problem only started in the last 10-14 days.

The problem I'm having is with Heart Rate and Speed data recorded in the Analyze/Activities/Player section. All these records (recent and it seems all history) don't display properly and are scrambled - they literally look like kids' scribbling, or as though the device was continually stopping and restarting.

When I'm out on the water everything looks fine and the displays/records on the device look normal. The problem only appears after I have uploaded the data.

I've called Garmin Australia support but they didn't have any idea what the problem is and said they'll get back to me, but mentioned a recent software update.

Anyone else had these problems?

Mine have been good, possibly do a reset on your unit or un install the ANT agent and re install.

Have you tried exporting a file and trying it on another site that can display these to narrow down a software vs watch fault?

www.trainingpeaks.com/YAF_Gateway/forumh...&m=797821#post797821

Just had a look through mine and there is some weirdness in some
The Details screen looks normal, but the Player screen has turned the Heart into one little spike at the start and put two weird slashbacks in the Speed.

Thats a bug in their display, they have obviously been messing with it and broken it.

You could use the GPX export then drop it into another site like runkeeper or strava and see if it is Garmin display or data actually corrupted.
But I would just wait for Garmin to fix their bug.

Got a link to yours to see if similar?

connect.garmin.com/activity/382816600

Ok, here's the data set (hope this works).

(Of course, if its correct, I'll just call an ambulance )

Oops - sorry - it didn't attach..

one more try..

Jmuzz your page looks normal to me via your link.

Oh I see the double slash that you mean now.

Mine are still normal looking.

Interesting that you both have these issues in Australia, as said mine in NZ are normal, perhaps something is going on via the upload server in your country? Perhaps the Americans have hacked into your networks with their spy eaves dropping devices? I don't really know, be interesting if anyone from other parts of the world have the same issue?

Annie (my good ladywife) told me she had an issue with her 310XT and Garmin connect 2 days ago. I haven't checked it out yet (as I just put it down to "operator error"), but I'd better see if there is a problem. Up till now it has always worked fine. (No problems with mine as I still use my old faithful Forerunner 305.)

I just exported the GPX and re-uploaded and its not corrupt.
That was the only one I found which did it.
I doubt it would be an Australia thing.

LaPerouser wrote: Oops - sorry - it didn't attach..

one more try..

For security reasons the forum limits the file types that can be uploaded. But if you give me the extension on the file I can configure the forum to allow it.

Problem is continuing